Frequently asked questions
What is your return policy?
We offer a 30-day return window for eligible items. Products must be unused and in their original packaging. To start a return, simply contact our support team—we’re here to help.
How long does shipping take?
Orders are carefully processed within 1–3 business days. Delivery typically arrives within 7–15 business days, depending on your location.
Will I be able to track my order?
Yes. Once your order has shipped, you’ll receive a tracking number via email so you can follow its journey every step of the way.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment options to ensure a smooth and safe checkout experience.
What if my order arrives damaged or incorrect?
If there’s any issue with your order, please contact us within 48 hours of delivery. We’ll make it right promptly with a replacement or refund.